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Portland Auto Repair

1787 reviews
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Give Us A Call: (860) 920-5560
5

Drove my 2004 4Runner this morning. The maintenance light came on. Vehicle was not scheduled for oil change based on both time/mileage. Called Portland Auto who has serviced the vehicle for 15 years. Spoke to Rasheam. I told him I tried to check the oil, but couldn't get the dipstick out. He told me what to & what not to do. With his instructions, I was able to remove the dipstick & check the oil. It was a quart low. I added a quart,reset the maintenace light. All set. As in the past I have received excellent service from Portland Auto. I am especially appreciative of Rasheam's expertise and dedication. Thank You Greg

Gregory, thank you for sharing this! We’re glad Rasheam could guide you through checking the oil and resetting the maintenance light. We truly appreciate your 15 years of trust and look forward to caring for your 4Runner. [email protected] -Your Team at Portland Automotive

- Portland Automotive
5

5

Really good experience at Portland automotive. Nice folks, honest transparent work and estimates.

Thank you for your kind words Matt! We strive to provide transparent and honest auto service to all our customers. We're glad you had a good experience with us at Portland Automotive. Looking forward to seeing you again in the future!

- Portland Automotive
1

They repaired my brake pedal, but they didn’t finish the job. My brother noticed that they had left incomplete work behind. If he hadn’t caught it, my brakes could have failed while I was driving, and I could easily have been in an accident. Also, when they found out I was moving away from Middletown, they suddenly told me my car had many other problems that needed fixing. I ended up with about $1,500 bill. I later learned that most of that work was unnecessary, and I believe they were just trying to get more money out of me.

2

Extremely thorough $339.67 diagnostic charge to tell me my car is dead. Everything from my air filter to tire miswear, 1 high beam out. I asked them to look at the brake system. They have 66 results. Nice info, but I’d rather them just plug in the sensor for $100. I’ll continue to support local businesses, but, sheesh. $340 to tell me my car with 270,000 isn’t worth saving? Just asked to look at the brake system. Agreed through their app to a full inspection. Regrets. That was my only option after getting my car towed there.

5

Great team! Always feel they do excellent work and never overpriced !!

Thank you for the awesome review Gail! We take pride in delivering excellent work at fair prices. Your satisfaction is our top priority. We look forward to seeing you again in the future!

- Portland Automotive
5

Got in car- low tire pressure- found a screw- called portland auto- they told me what to do and said bring it right in. They repaired and i was out the door in 30 min. Incredible service!

Thank you for sharing your experience at our service Jennie! We're glad we could quickly resolve your tire issue and get you back on the road. We appreciate your kind words and look forward to serving you again in the future. Drive safely!

- Portland Automotive
5

You're the best James! Thank you for taking the time to leave us this awesome 5-star rating and we hope to see you at our auto repair shop in the future.

- Portland Automotive
5

Friendly staff, timely/ quality service, price transparency, accurate report sheets with photos and a seamless loaner vehicle program.

Thank you for the awesome review Brady! We pride ourselves on our friendly staff, timely and quality auto service, transparent pricing, accurate reports with photos, and convenient loaner vehicle program. We appreciate your feedback and look forward to seeing you again.

- Portland Automotive
5

They are very professional and explain everything thay they have done and what's needed in the future

Thank you for recognizing our professionalism and thorough communication. We are dedicated to providing top-notch service and clarity for all our customers. If you have any questions about future services, feel free to reach out!

- Portland Automotive
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