Portland Auto Repair

Went for emissions, painless experience. Would go back here again in 2 years

Top Shelf professionals,well managed operation. Have just gained a new forever customer.

Emissions testing was so fast and very friendly, they changed my key battery for free! Really great customer service. I will definitely go there again for service.

Easy of scheduling online, Emissions Inspections completed on time.

While dealerships in the area have routinely been awful, Portland Auto and the team therein are pretty much the only one I trust with my cars anymore. Thank you to Mike for another easy interaction, fair pricing, and great service.

These guys are scammers. Daughter brought her car in because it had a o2 sensor fail. They quoted her 1.9k for a new catalytic converter and o2 sensor. She said she just wants the o2 sensor replaced and the guy said they already ordered the catalytic converter and it's too late to back out. So I went straight there and got the car with no issues. I guess they like scamming women. Long story short I had brought it to the dealer, they replaced the o2 sensor and it's been fine for 5 weeks. $219 labor, $80 for the sensor. Trashy scammers. I'm sure theyve done this multiple times. Families, do not bring your cars there! These guys are predators!

Top notch customer service !!! I would totally recommend. Michael explained everything and was accommodating from beginning to end . Very friendly and professional staff . Plus, the loaner car service Is wonderful and really helped me out . Five stars for these folks .

Called to get a labor-only quote to replace a water pump on my GMC Savana. I already had the OEM pump from the dealer — just needed someone with the tools to break the fan clutch nut loose and do the job. I even told them GMC quoted me 3 hours of labor at 189.99/h. Dude on the phone says $750 for labor only — no coolant, no extras. I let him know that’s more than the dealership and asked if there was any room to work with me. That’s when he says this: “We charge $250/hr if the customer brings parts.” I was respectful and said no problem, “I’ll just return my part back to GMC and buy yours” — thinking it’d help. Dead silence. I asked again if he could budge on the hourly. “Nope.” Just attitude like I was wasting his time. I get it’s Friday and maybe you were itching to crack a cold one, but damn — act like you actually want business. Smaller shops are supposed to beat dealer pricing, not charge more and give you a hard time for asking. And since I’m being honest — who the hell picked the building colors? It looks like an inverted NAPA store. Bright, clashing colors slapped on like they lost a bet with Sherwin-Williams. I’ve seen gas stations with more taste. If you’re gonna charge $250 an hour, at least make your shop look like it wasn’t designed by a six-year-old. I was able to speak to Belltown Motors. They gave me a better price and are willing to use my supplied part. I’ll definitely be bringing my company and personal vehicles there. If you like being overcharged and talked down to, this might be your spot. As for me, i’ll take my vehicle and my money somewhere that actually gives a damn.