Portland Auto Repair

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Give Us A Call: (860) 920-5560
5

Portland Automotive was recommended to me a couple of years ago, separately by two trustworthy good friends who take great care of their vehicles. I am deeply grateful. They have loyal, satisfied customers for good reason. The quality and integrity of their work and service is impressive. They have been completely professional, honest, trustworthy, transparent, thorough, helpful, and friendly. I have experienced quick turn-arounds, top quality repairs, and fair pricing. I always know that my car is in good hands. I highly recommend them. Thank you to Michael, Ted, and Rasheam for keeping my mother's RAV4 and my Prius in top shape and giving me peace of mind.

Hi Heather, thank you for sharing your positive experience with us! We are thrilled to hear that you are satisfied with our services and that we could provide top-notch care for your RAV4 and Prius. Michael, Ted, and Rasheam are dedicated to maintaining your cars in top shape. We appreciate your recommendation and trust in us!

- Portland Automotive
5

Arrived at time scheduled for emissions test. Was driving home in less than 15 minutes. I will use them again.

5

5

Thanks for the amazing 5-star rating, Marie. If you ever need our help with your vehicle, just give us a call.

- Portland Automotive
5

5

Great place, friendly, efficient.

Thank you for the wonderful feedback, Kelsey! We're delighted to hear that you had a great experience with us. Your kind words mean a lot to our team. We look forward to welcoming you back soon!

- Portland Automotive
5

From my first call to Portland Automotive, their service was friendly&informative. My car was leaking oil and I was able to get an appointment quickly. Mike diagnosed the issue, gave me an excellent price (saving me thousands!) and had my Subaru fixed that same day. Additionally, I was given a loaner car. Much to my surprise, they also fixed the digital odometer which had gone dark a couple yrs. back. Needless to say, I won’t be returning to the dealership where I had bought the car & did all servicing there for the past 8yrs. Portland Auto is my new friend! It’s hard to find quality, friendly service these days. Thank you for a great experience! 🚘🚙🛠️

1

Was given an estimate for over $1000 for brakes. For such a price and an old car I asked if they thought it was worth putting in so much money or if I should just buy a new one. They took my money. 2 days later my dash board was lit up. I asked them to check it out. They asked for another $180 to just look at the car. I brought it across the street and gave them $150 for the same diagnostics and they listened to me as a customer and driver. They told me not to put anymore money into the car. So here I am over 1300 down and in need of a new car. I feel incredibly stupid for trusting Portland automotive to listen to me as a customer. They clearly either don't know how to correctly assess a cars damage or they do know and take peoples money anyway. 1.) Hometown garage is cheaper 2.) Hometown garage actually listens to the customers! Very disappointing! I had recommended them highly before this.

Thank you for taking the time to share your experience. We truly understand how frustrating it feels to invest in vehicle repairs and then have a new issue arise shortly after. When you brought your vehicle in, our team performed a full inspection and diagnostic scan. At that time, there were no codes that came back during the diagnostics test and the only concern identified was the condition of the brakes. We understand that your vehicle is older and heard your concerns about whether or not it was worth it. We provided as much information about the brake issues so that you could make the best decision for you, your safety, and your vehicle. You approved the brake work, and we completed it as requested. Unfortunately, the check engine light was a separate concern, and not related to the previous brake service, we did explain that a new diagnostic would be needed, which does come with a separate fee. You declined that service, and we certainly respect your decision to seek a second opinion. Please know that we never want any customer to feel unheard or undervalued. Our goal is to be transparent and thorough with every recommendation, based on the information available at the time of inspection. If you have any further questions or would like to discuss anything with us directly, we’re here and happy to talk.

- Portland Automotive
5

Needed a VIN cert. got a quick appt and was in and out as scheduled.

5

Always pleased with all work done on my vehicle at Portland Automotive. Staff always thorough and professional. Work done in a timely manner. As an elderly woman I trust them to keep my car in safe running condition!